Lieblingstanne – online shop for Christmas trees relies on LetMeShip’s shipping flexibility
Saskia and Svea Blümel’s father started producing Christmas trees as a hobby over thirty years ago. From an early age, the sisters helped out in the business and “grew up” with Christmas trees, so to speak. When the online shop www.lieblingstanne.de was for sale in 2019 year, the two didn’t hesitate for long and jumped at the chance to sell their Christmas trees online. They recognised this as an opportunity to digitise and modernise the Christmas tree business. Moreover, this business model fits perfectly with their overall farming business. In the meantime, the shipping of Christmas trees has become their second mainstay, in addition to running their own farm café with associated farm shop.
Christmas tree shipping – a challenge
Shipping Christmas trees is not a matter of course for many shipping service providers and is difficult to handle due to the dimensions. In their search for a flexible shipping service provider, the sisters came across LetMeShip in 2020. LetMeShip allows them to use a variety of different shipping service providers and thus react flexibly to the respective strengths or limitations of the different transport partners. Lieblingstanne is the only online shop for Christmas trees that also offers trees larger than 2 metres. This is also no problem for LetMeShip.
“Our strong partner LetMeShip ensures that we can get the right Lieblingstanne transported easily and reliably to every customer,” say the sisters.
Lieblingstanne is a project of the heart, and the Christmas trees are a valuable commodity that is difficult to transport.
In addition to logistics expertise, trust in the shipping service provider and personal support throughout the entire shipping process were therefore also important prerequisites for working with LetMeShip. Here, the two entrepreneurs praise the fast and professional communication with Martin Borelius and Vanessa Thomfohrde, both part of the LetMeShip sales team.
“We would particularly like to emphasise that we always have a fixed contact person who is there to help us with questions and problems.”
Which shipping service providers does Lieblingstanne use?
Lieblingstanne uses both standard parcel shipping via DPD, for example, as well as express shipping via TNT. What speaks in favour of DPD in particular is the parcel tracking via live tracking. This means that every customer knows where their tree is and when it will be delivered. TNT Express is mainly used to ship larger trees up to 2.30 m in length. The advantage here is that the consignment is reliably delivered to the customer the very next day. But also special requirements such as pallet shipments or direct shipments are handled via special service requests with LetMeShip.
More about Lieblingstanne
The big advantage of Lieblingstanne in contrast to many other online shops is that the Lieblingstannen are harvested in their own Christmas tree nurseries and Saskia and Svea personally select each tree. This means that they keep an eye on the quality of their favourite firs all year round and only send out the most beautiful trees. They are also one of the only online shops that ship trees larger than 2 metres. Saskia originally studied business administration and will later continue the farm. Svea is a trained marketing clerk and is responsible for all communication measures and social media. In the past years, Lieblingstanne has always been praised for its high quality as well as the smooth handling. The two sisters owe this to their predecessor and will continue to live up to this claim in the future. True to their motto: quality instead of quantity.